Last Updated: October 31, 2026

Store Name: Aktive Art (aktiveart.com)

Welcome to Aktive Art. By accessing our website, purchasing products, or engaging with our storefront, you agree to be bound by the following terms and conditions. Please read this agreement carefully before completing any transaction.

1. Overview & Binding Agreement

By placing an order on Aktive Art, you certify that you are at least 18 years of age (or have parental/guardian consent) and that you legally agree to all terms, conditions, notices, and policies stated here. This agreement acts as a legally binding contract between you (the Buyer) and Aktive Art (the Merchant).

2. All Sales Final on Collectibles & Trading Cards

Due to the volatile nature of the collectibles market, card grading fluctuations, and the high risk of tampering or card-swapping:

• Raw Trading Cards: All sales of raw individual trading cards (Sports Cards, Pokémon, Yu-Gi-Oh!, Magic: The Gathering, etc.) are FINAL. We do not accept returns, exchanges, or refund requests on raw single cards once shipped.
• Sealed Hobby Boxes & Packs: All sealed boxes, packs, and mystery lots are FINAL SALE. Once a sealed product has been opened or unboxed by the buyer, it cannot be returned under any circumstances.
• Apparel & Custom Items: Items such as hoodies, shirts, stickers, and posters may be exchanged only if they arrive misprinted, structurally damaged, or defective. Claims for defective apparel must be made within 7 days of delivery with photographic proof.

3. Shipping, Risk of Loss, & Delivery Disputes

• Processing & Tracking: All orders are shipped with tracking information provided to the email address used at checkout. Once a carrier (e.g., USPS, UPS) marks a package as “Delivered”, the risk of loss and legal ownership transfers entirely to the buyer.
• Missing Packages & Carrier Claims: Aktive Art is not responsible for stolen packages or items marked delivered to the correct address provided by the buyer. If you suspect mail theft or misdelivery, you must file a claim directly with the shipping carrier.
• Signature Confirmation: High-value orders may require an adult signature upon delivery. It is the buyer’s responsibility to be available to receive the package.

4. Fraud Prevention & Chargeback Policy

We actively monitor and screen all incoming transactions for fraudulent activity using advanced verification tools (including IP checks, AVS, CVV matching, and 3D Secure authentication).

• Friendly Fraud & Chargeback Abuse: Filing a false chargeback with your bank or credit card company after successfully receiving your items constitutes mail fraud and theft.
• Evidence Submission: In the event of a fraudulent chargeback claim, Aktive Art will submit all order logs, IP data, delivery confirmation receipts, and this agreed-upon Terms of Service to the payment processor and issuing bank to contest the dispute. We reserve the right to ban fraudulent users and report identity fraud to local law enforcement and federal internet crime databases.

5. Limitation of Liability

Aktive Art shall not be held liable for any indirect, incidental, or consequential damages arising from the purchase or use of any products sold on this website. Our total liability to you under any circumstance will never exceed the total purchase price of the specific item bought.

6. Contact Information

If you have any questions regarding these terms, your order, or our policies, please reach out to us directly:

• Email: info@aktiveart.com
• Phone: (951) 444-0780